Nathan and I went for dinner with some friends last night. The restaurant is always busy and last night was no exception. We ordered our meal. They stuffed up one of the orders, which was not a big deal. However, it did mean that one of our friends had to wait a bit longer for her meal to arrive. Still, we felt a lot of pressure to eat quickly, as the waiters kept coming over to try to take away our bowls and plates before we had finished. In fact, Nathan went to the bathroom and when he returned, his plate (which still had food on it) had been taken away without the rest of us even noticing. In the end, the friend whose meal arrived late still had to skol her beer because the waiter wanted to clear our table in preparation for the next customers. By the time we had walked out the restaurant, there was already other customers at our newly vacated table. It was conveyor belt service.
Contrast last night's experience with the lunch I just had with a friend at another restaurant. The kitchen also stuffed up the order. Again, it wasn't a big deal and we waited for my friend's meal to arrive without any complaint. Still, when the bill came, we were taken by surprise when the waitress said they had deducted the cost of both of our drinks due to the 'inconvenience'. It was unexpected and unnecessary but we appreciated the sentiment. We left what would have been the cost of the drinks as a tip.