train debacle

Yes folks, yet another train debacle. This time the train I was commuting in crashed into a car. It was only a minor crash and no one was hurt. I blam the p-plate car driver who apparently was holding a coffee in her hand at the time (so said a witness who was on the train platform when the accident happened). Those of us inside the carriages were forced to wait for ages before any announcements were made. We then waited ages for the driver to speak to the police. After that, we waited some more while Connex arranged a substitute driver (who ended up being caught up in peak hour traffic). We waited again for the train replacement bus that was suppose to rescue us from our dilemma, but after the bus had arrived, the train had been cleared off the tracks, and we were forced to go back to the platform and wait some more for the next train to come and take me to work. Our train system seems not to have a standard set of contingency plans in place. On the plus side, after all this waiting, connex has failed (once again) to meet its monthly performance targets so I guess I'll soon be waiting for a free daily metcard to come in the post (not that it makes up for all the drama we have to go through to get one).