The woman with the bags

I was waiting at the train station yesterday afternoon minding my own business when a woman approaches the bench where I am sitting and asks me for help. I look up and notice she has three large bags next to her on the platform. She explained that some guy at the previous station had been putting his bags onto the train when the door suddenly closed, shutting out the bags' owner and stranding him at the previous station. Apparently, as the train was leaving, the woman shouted to the man through the glass doors to tell him to meet her at the next station (i.e. mine) but, after two trains had come and gone, she was starting to panic. I helped her with the bags onto the next city bound train. She needed to get off at the next station. I told her to speak to the customer services people where she was getting off. I helped her get the bags off the train. I felt bad for the lady (who was obviously trying to do the right thing herself) but I'm not sure what more I could have done to help...it was late and I needed to get home.