Snail's pace

I felt well enough to spend some time outside the apartment today.

Nathan and I started with brunch at the South Melbourne Markets. We took the dog with us, which turned out to be a mistake. It was a very cold morning and dining al fresco was a bit too "fresco" for me. The dog enjoyed it though. She is a Scottish terrier cross after all.

After brunch, we dropped the dog back home and headed into the city to visit a designer furniture shop where I had my eyes on a designer quilt cover I had seen online. Unfortunately, the specific quilt I had in mind was not in stock and so the sales person had to check availability from one of their other stores.

Question: How long should it reasonably take for a sales person to do a check online? Well, in this case, it took almost an hour. It wasn't noticeable at first because there were lots of other amazing things in the shop to keep us mesmerised. But after 40 minutes or so, it started to become a bit of a drag. Ok, to be fair to the sales person, I also asked about a velvet cushion that was sitting in the showroom. So...1 hour to find out the availability of a quilt (I have no idea how much it will cost) and the price of a cushion.

Meanwhile, Missy Higgins (i.e. the singer) came into the store to ask about a chair she had ordered and had to wait because the sales person was 'busy' attending to us.

At some point, the sales person gave up and asked me for my contact details and said they'll be in touch.

After seeing this message on their Facebook page, I won't hold my breath. It seems that snail's pace is their trademark:

Very upset!!! Ordered 3 pendant lights 15 weeks ago, with a due date of 14 weeks. Heard nothing from them around due date, so I rang on the day before this date, spoke to someone who told me they would look into it, and she would ring me back, 2 days go by-nothing. So I ring again, and spoke to someone else, he said he would let me know as soon as he knew what was what. He did ring back within 10 minutes, told me they would be available from the Wednesday of the next week, so I said we will be in on the Thursday. Guess what, made the trek in, and NO pendants! They don't know where they are!!! So at this point in time, we have spent nearly $3000 On pendants we may never see! Bad form XXXXX!!! Our architecture recommended them, makes her look bad as well!